Our purpose, belief and approach
Quantum Consulting was established with client outcomes as its priority; a service oriented consultancy with the client at the centre. We exist to serve our clients and significantly improve their performance, capabilities and position.
Our purpose
We operate with both an inherent curiosity of the way the world works and of the people and institutions within it and the belief that almost anything can be improved. We have a relentless desire for getting results for our clients.
We exist to:
Reveal deep insight in our client’s business through questioning conventional thinking, strategy and operational practices.
Generate exceptional results using innovative methods, maintaining client outcomes as priority.
Overcome complexity by gaining a deep understanding of complex situations, then leveraging those insights to unlock value for our clients.
Maintain Principles and Integrity by presenting our views openly and honestly and facing potentially uncomfortable challenges and truths.
What we believe
It is an honour to have the confidence of the clients that we serve. That confidence is earned through the delivery of value and achieving results and through our belief that we succeed only when our clients do.
Improving the Clients situation is our fundamental role as a consultant. The responsibility of considering and discovering ways to improve our clients prospects and position is both a conscious and subconscious activity and is built into every aspect of our firm.
Being intellectually honest and having the courage to express unpopular opinions.
Questioning existing paradigms. Whether it’s conventional thinking, existing processes and strategies, or, "the way it’s always been done around here..."; questioning the norm is crucial to discover new and potentially transformative results. Redefining the question is sometimes better than answering it.
Innovation is essential and comes from the intersection of diverse ideas from various disciplines and risk. Innovation and its judicious application is a fundamental part of providing value. We work with forward-thinking clients willing to discover what lies at this intersection, not shy away from it.
Collaboration improves outcomes and the true potential of any engagement comes from working closely with clients. Being immersed in a clients business and environment is the best way to discover their latent capabilities and potential and allowing us to integrate our own ideas with those of our clients.
Our approach
At Quantum we set high standards for the positive impact we expect to have through service to our clients. We aim to undertake work where we expect to achieve real and permanent results where the value has the potential to far exceed our professional fees.
Key principles to our approach are:
Collaboration and discussion are fundamental to the way we work. A deep understanding of client needs, aspirations, and potential solutions only comes from in depth investigation and discovery; client input is essential to this. We leverage a whole system approach and expect exceptional results in every engagement.
Client needs determine our approach and we adapt to suit client requirements on each engagement. We consider our size, agility and responsiveness a distinct advantage to our clients. We have deliberately structured our firm this way allowing us to deliver precisely what is required to achieve optimal results.
Innovative and Integrated Solutions in how we operate and what we deliver. Using both fundamental principles and the latest methods we see clients as their whole, not in isolated parts. This combined approach allows us to tackle challenges efficiently and deliver an enduring solution uniquely tailored to each client.
Commitment to Excellence with ourselves and our clients. An ingrained culture of high performance and attention to detail that drives us to consistently deliver impactful results for all our clients. We take ownership of this impact, seeing our commitment to excellence not just as an aspiration, but as a fundamental aspect of our approach.
Additional value opportunities are always sought throughout the engagement. The deep understanding we gain of our clients enables insights into areas where unforeseen value can be identified and extracted.